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Yes, a traveler will see offline originated bookings in the mobile upcoming reservations when the PNR is placed on the Agency’s PNR sync queue.

Can a traveler change or cancel an existing trip that includes a car service segment on the Deem mobile app?

No, a traveler does not have have the option to change or cancel an existing trip that includes a car service segment on the Deem mobile app. The traveler will need to contact the Agency for assistance to change or cancel the trip.

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