Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) About Your Profile

Frequently Asked Questions (FAQs) About Travel

Top 4 Questions:

I forgot my password. How do I retrieve it?

Click the Forgot your password? link on the sign-in page. Enter the email address associated with your account. An email will be sent with instructions to reset your password.

How do I change my password?

Click Change Password in the Profile Details part of the personal and business information section near the top of the Profile page. See Personal and Business Information for details.

Travel: How do I get a trip receipt?

You can click the Print itinerary link on the Purchase page. See Purchasing the Trip for details.

Travel: How can I choose my airline seat?

Click the Choose seats link under the flight information on the "Review your trip" page. See Reviewing the Trip Elements for details.