To install and activate the mobile app from your desktop or laptop, follow these steps:
- Click the Mobile tab at the top of the Home page. The Download page appears.
- Click the Activate button for the mobile app you want to use:
- iPhone: The iPhone app is downloaded from the App Store. You can use the app on any iOS device, including an iPad.
- Android: Click the Android devices link to see which Android devices are supported.
- Mobile Web for SmartPhones: Use with a smartphone that has an Internet browser, such as a Windows Mobile device or Blackberry.
- The Download dialog appears.
- Enter an email address in the "Send a download link" field. This should be an email account you can access from your mobile device.
- Click Go. You will receive an email message on your mobile device. A confirmation appears with the message that the email was sent.
- Click Done.
- Click the link in the email on your mobile device to start the download and activation process.
Tips:
- The confirmation also includes a link for manually downloading the app, in case you can't use the email on your mobile device.
- Users can also download the app directly from the Apple App Store (iOS) or Google Play Store (Android).
- To upgrade from the previous version of the app, iOS (iPhone, iPod touch, or iPad) users can choose to automatically update the app. See this Wikihow article to learn how to set up automatic update.
- To upgrade from the previous version of the app, Android users must download a new app from the Google Play Store. See this Androidcentral article to learn how to download an app.