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To set up departments for your company, follow the instructions in Administering Departments.

To add users, choose Manage Users from the Users dropdown menu. While adding or editing users, you can not only assign users to departments, but also set each user's approver for the expense report workflow, and set whether a user can also be an approver of other reports. See After adding a user, the user receives an email invite to log into the site. See Adding and Managing Users for instructions. 

You can also set up one or more delegates. A delegate has access to another user’s account and can book services on that user's behalf. A delegate can book travel for another user, and create and submit another user's expense report. For instructions, see Enabling Delegates.

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