Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

You can click the Print itinerary link on the Purchase page. See Purchasing the Trip for details.

How do I

...

You can add Airport Parking to an existing itinerary, or as a stand alone reservation. See /wiki/spaces/EN/pages/1704227 for more information.

How do I book a multi-destination trip?

...

You will need to cancel the existing reservation and start a new booking with the new destination. 


Flights

How do I search for a flight?

...

You may earn credit (or points) depending on the type of reservation and service if you entered your membership information into your profile – see Service Preferences for details. If you haven't yet entered the membership information into your profile, you can enter it when you purchase your trip – see Purchasing the Trip for details.

...

Car Service

How do I

...

begin a reservation for car service?

To reserve airport parking by itself, independent of a trip you booked, hover your pointer over the Travel tab and select Airport Parking from the drop-down menu. See /wiki/spaces/EN/pages/1704230 for details.

When should I reserve an airport parking space?

You can reserve an airport parking space up to 12 hours before your departure. However, airport parking lots often fill up during peak travel times and your lot preference may not be available.

What is the maximum number of days that I can book for an airport parking space?

You can purchase up to 21 days at a time. If you need to book beyond 21 days, you can make multiple reservations to cover the length of your stay, or pay for additional days when you leave the parking facility.

How do I get a copy of my parking voucher?

When airport parking is booked, you will receive a confirmation page that includes your voucher. To print the parking voucher click the Print Voucher link. You will also receive an email confirmation with voucher details. To print the voucher later find the airport parking reservation in the Upcoming section on the Home page. See /wiki/spaces/EN/pages/1704230 for details.

Why do I need a copy of my voucher at checkout?

A confirmation number alone is not considered proof of purchase; the payment voucher is the only document a cashier can accept. The cashier must be able to use the confirmation number and PNF code on a physical copy of the voucher to verify your reservation.

Can I show the parking voucher on my mobile device instead of printing the voucher?

At this time, most airport parking stations are not equipped to scan bar codes in your parking voucher. To avoid being charged again, show a printed copy of your voucher to the parking facility at checkout.

I forgot my voucher and had to pay a second time. Can I get a refund for my voucher?

Contact this site's customer service. A customer support representative will contact the parking vendor to try to secure a refund on your behalf. Please allow 15 to 20 business days for your refund to arrive.

I belong to a frequent parking program. Will I earn credit when I book online?

Yes, if you stored your membership information in your profile – see Service Preferences for details. If you haven't yet entered the membership information into your profile, you can enter it when you purchase your trip – see Purchasing the Trip for details.

Car Service

How do I begin a reservation for car service?

To reserve car service, you can reserve car service, you can hover your pointer over the Travel tab and select Car Service from the drop-down menu, or add car service to an existing trip. See Making Changes to Your Account for details.

...

If you have problems with the ride (e.g. the driver is late), please contact the service provider directly. The service provider is directly in charge of dispatching the drivers and vehicles.