Recent Enhancements

Travel

Flights: You can now search for Interjet B2B fares and purchase flights, and we added more Southwest Direct Access International airports. (To learn how to search for flights, see Searching for a Flight.)

Hotels: You can now see more room types across a variety of hotel brands and properties. When you search for hotels, available hotels appear first; sold-out hotels are sorted to the bottom. The hotel room cancellation policy appears prominently on the Hotel Search Results page. For more information about searching for hotels, see Searching for a Hotel. 

Car Rentals: You can now search for and book car rentals with Silvercar, which now appears in the list of car rental agencies. (To learn how to search for car rentals, see Searching for a Car Rental.)

Car Service: The calendar entry for your car service reservation now includes the car service provider's phone number for assistance. Your mobile phone’s calendar may support tapping a phone number to make the call. (To learn how to reserve car service, see Making Changes to Your Account.)

Payments and itinerariesYou can enter a one-time use payment card for any travel service without saving the card (see Purchasing the Trip for details on purchasing). We've also improved the change and cancel trip functions so that administrators can more explicitly control changes to offline-originated transactions. (To learn about changing or canceling a trip, see Changing or Canceling a Booked Trip.)

Mobile App

Travel on the Mobile App

You can book flights, hotels, and car rentals from your mobile device. You can also:

  • Change trips before or after booking them. Hotel and car rental dates and times are automatically aligned to your flight selection.
  • Add a hotel or car rental to a flight booked online or offline, based on the selected flight search.
  • Cancel all or portions of your trip.
  • Use your company’s policies, preferences, negotiated rates, and preferred suppliers.
  • Compare and select seats across flight results.
  • Compare hotels with Trip Advisor ratings.

See Booking Travel with the Mobile App for details.

Expense on the Mobile App

You can create expense reports directly on your mobile device, including:

  • Capturing receipts with Automated Receipt Processing, which combines optical character recognition (OCR) with human verification to ensure accuracy.
  • Using Intelligent Matching for merging corporate card transactions and receipts for the same expenses.
  • Entering transactions, including mileage transactions and ones with expense types that require attendees.
  • Allocating cost and itemizing transactions in un-submitted expense reports.
  • Adding receipts, editing transactions, and submitting final expense reports for approval.

See Using Expense with the Mobile App for details.

Expense

Adding Approvers "On the Fly": If your administrator enabled the "on the fly" approver option, you can approve a report and then forward the report to another approver who is not the designated approver for the report. The "on the fly" approver can review and approve the report the same way as the report's designated approver. See Approving or Denying an Expense Report for details.

Enabling Approvers "On the Fly": As an administrator, you can turn on the option to allow approvers to add approvers "on the fly". See Setting Up Approvals for details.

Merging corporate transactions with receipts: Intelligent Matching automatically combines transactions and receipts that represent the same expenditure. Users no longer have to manually attach receipts to all corporate card transactions in expense reports, or spend time comparing them. See Viewing Transactions in the Digital Wallet for details on viewing transactions and receipts in the Digital Wallet.

Automated Receipt Processing: Automated Receipt Processing combines the elements of optical character recognition (OCR) with human verification to ensure the critical information from individual receipts is automatically input into expense reports with a high level of accuracy. For instructions on capturing receipts, see Adding Receipts to the Digital Wallet.

Selecting cost allocations faster and easier: You can now select cost allocations by starting to type the cost allocation. Suggestions appear for easy selection. See Creating an Expense Report for instructions on setting the cost allocations for a report, and see Allocating Cost for an Expense Report Line Item for instructions on setting cost allocations for specific transactions.

Using the currency set in your profile for expense reports: The currency you set in your profile, as described in Display Settings, is now used for expense reports automatically. You can change the currency for an expense report as well. If the currency is different than the currency used by the company, report totals appear in both currencies.

Splitting cost allocation for a line item: You can now split the allocation for a line item by the amount (in currency) or by percent to more than one cost segment. For example, if you hosted a company meal for multiple departments, you can split the cost of that meal to allocate costs to each department. See Allocating Cost for an Expense Report Line Item for details.

Adding a delegate approver: As an approver, you can set up one or more delegates who can approve expense reports on your behalf. For example, if you are a manager about to go on vacation, you could assign an administrative assistant as a delegate approver to approve reports until you get back. See Personal and Business Information in your profile for details.

Printing receipts with expense reports: You can now print a PDF of an expense report that includes all receipts for the report. See Printing or Deleting Expense Reports for details.

Attendee tracking: You can now search for and select attendees from company and global address books in order to include them for meals and other expense types, and automatically calculate the amount per attendee. For details on creating or editing line items and using the Attendees field, see Adding and Editing Expense Report Line Items. Administrators can set up site-wide company and global address books, upload contacts into company address books, and turn on attendee tracking for expense types – see Setting Up Company Address Books.

Assigning approvers to cost allocations: As an Expense administrator, you can assign approvers to cost allocations, such as projects. Each submitted expense report that references the cost allocation must then be approved by the cost allocation approver as well as by the submitter's approver. See "Assigning Approvers for Cost Allocations" in Setting Up Cost Allocation for details.

Linking a profile field to a cost segment: As an Expense administrator, you can choose the profile field, such as Department or Cost Center, to link to a cost segment. Expense report submitters see this cost segment as a default when creating expense reports. See "Adding or Editing a Cost Segment" in Setting Up Cost Allocation for details.

Platform

Name changes: Rental Car is now Car Rental, and Purchase is now Shopping.

CalendarBetter Google calendar integration provides access to the newest Google calendar features. If your Google calendar and travel plans are out of synch, you can push upcoming travel plans to the calendar after booking a trip. For details, see Setting Up Your Calendar.

Help: The "Help" link now provides a complete user guide with instructional videos. See the Welcome to Etta! home page.